Everything you need to know

Becoming a tenant with Kal Sangra

Tenants are asked to complete a rental application form and utility consent form and return with the necessary IDs. You can also apply via our website.


This process is outlined below:

We are on hand to help you find your next home. Before you begin, there are a few requirements to make the process as smooth, swift and seamless as possible. Complete the process in 8 simple steps that will take approximately 3 - 7 working days:

Documents Required

Please note everyone over the age of 18 moving into the property will need to complete a tenancy application form and submit their documents prior to taking up a tenancy.

Identification documents

UK Driving License, Passport

If you are Employed

Last 3 months wage slips

Proof of residential Address

bank statement, utility bill, not more than 3 months old (mobile telephone bill are not accepted)

Proof of right to reside in the UK

UK passport, EEA identity card etc

If self-employed or a company

Company and financial details (credit, business bank and accountants references).

Prior to moving into the property, the tenant will need to pay a deposit equivalent to 5 weeks rent and 1 months rent in advance. Upon applying, we take an amount equivalent to 1 weeks rent to reserve the property, with the balance payable prior to moving in.

Vetting, Credit Checks, Referencing, Collecting Payments, Registering Deposit

All tenants go through comprehensive credit checks and referencing through our integrated system Canopy HQ. It will save the tenant time if they complete a Canopy Profile in advance, they can do so via the following link https://go.canopy.rent/CmjYVcCPHrR6sWvp8 - we will request their references and guarantor (if applicable) through the same system. We collect any payments via card or bank transfer. The deposit is registered with the Deposit Protection Service to comply with the Deposit legislation (this is capped at 5 weeks rent in line with legislation).

Signing of Assured Shorthold Tenancy Agreement (AST) and Guarantor Agreement

All of our documents are e-signed, via the legally backed RMAIL system, witnessed and countersigned. Most tenancies will be for an initial period of 6 months with a review thereafter.


In some circumstances we work with company guarantors such as Housing Hand, (https://housinghand.co.uk/) speak to a member of the team who will guide you on what is sufficient for your circumstances.

Tenancy FAQ's

Got a question? We’re here to help.

  • Will there be an inventory of the property prior to me moving in?

    An inventory and schedule of conditions is prepared and e-signed, this includes full photographic schedule, together with inventory video and associated media. 

  • Who notifies the utility companies when i move in?

    All utility companies are notified of occupancy via Tenant Shop, who will call the tenant to see if they require any assistance with this part of the process. They are informed of the meter readings, both at the beginning and end of every tenancy.

  • How do i collect my keys on the day of moving in?

    Tenants will arrange to collect keys from our office, and these are always signed out upon sharing proof of ID. We will guide them through the check-in process to ensure this is as smooth as possible.

  • How long will my tenancy last?

    Assured Shorthold Tenancy (AST) is for a fixed term of 6-12 months initially, automatically falling into a rolling periodic tenancy thereafter. We recommend an initial tenancy duration of 6 months; this allows for maximum flexibility on both the tenant and landlords part if things don’t go to plan. This can be extended after the end of the tenancy, for a further term to be determined.

  • What happens with my deposit?

    Deposits are registered with the Deposit Protection Service (DPS) within 48 hours of the tenant making payment to us. In the event of a dispute at the end of tenancy, we use their Dispute Resolution Service to resolve these.

  • What do i do if there is a problem out of hours?

    We have a dedicated out of hours number for tenants use during emergencies and are contactable 24 hours a day for this reason. In the event of an emergency, tenants can contact us on 07904 701295. We also regularly monitor the inbox info@shonkibrothers.com which tenants can readily contact us on in the event of an emergency, and this will be picked up by a dedicated member of the team.

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